Project
Fyaka AI: Next-Gen Visual Generation Platform
Generative AI vs. Old-School Bots
Traditional chatbots frustrate users with "I don't understand" loops. Our bots are powered by Large Language Models (LLMs) like GPT-4 or Claude.
The Difference:
- Context Awareness: They remember previous messages in the conversation.
- Knowledge Base: They are trained on your specific PDFs, website, and help docs.
- Tone: They can be empathetic, professional, or witty, matching your brand voice.
This transforms a robotic barrier into a genuine support asset.
Automating Customer Support (L1)
Your human agents shouldn't be answering "Where is my order?" or "What are your hours?" for the 100th time. Our AI agents handle Level 1 Support autonomously.
They can check order status via API, process refunds within limits, and troubleshoot common technical issues. If the query is too complex, the bot performs a Smart Handover, summarizing the conversation for the human agent so the customer doesn't have to repeat themselves.
24/7 Lead Qualification
Your website gets traffic at 2 AM, but your sales team is offline. An AI chatbot engages visitors instantly.
It can ask qualifying questions (Budget? Timeline? Role?), collect contact details, and even book a meeting directly into your CRM calendar. By the time your sales team wakes up, they have a calendar full of qualified appointments, not just raw leads.
